​ABOUT US

Our History

Media Receivable Management was founded in 2001 and is managed by John Serafine and Dean Churack. Combined, they have more than 40 years' experience in the collection industry and more than 30 years' experience in managing media-related accounts receivable in the United States, the Caribbean, Mexico, South and Central America, and Europe. Media Receivable Management was born of their vision to provide the media industry with a specialized, highly effective alternative to the traditional collection agency. (Please review the management team's qualifications on the "Our Expertise" page.)

We know the challenges you face every day. We know the disappointments that come from dealing with inadequate collection agencies. That's why we started Media Receivable Management--to be the one collection company that will respond to your needs, that will advocate for you, that will get you results, and that you will want to stay with for the long run.

​Our Mission

Our mission is simple – to collect our clients' money as quickly and professionally as possible. Media Receivable Management is dedicated to assisting our clients – our colleagues in the media industry – by protecting their profits through the use of highly effective collection techniques. We strive to maintain and rehabilitate their client bases, ensuring future business by employing only professional, respectful tactics.

​Our Philosophy

The key to effective collections is educating the debtor – your client--as to why it is in its best interest to resolve the delinquency. Most people and companies want to pay their debts, but different factors motivate different people. Our success is based on finding the motivating factor for each debtor and using high-impact communication techniques to actually move the debtor to action – the action of paying the debt.